Why should I choose Peppercorn Hollow?
Peppercorn Hollow Fundraising offers you a great product that supporters of your group will trust and want to buy. We have gifts that your supporters will want to give and receive across all price ranges.
Do I have to sort the orders?
No, Peppercorn Hollow will individually pack your orders by seller. In addition, there are no minimums and no up front costs to get started.
How soon can I start?
Peppercorn Hollow needs 7 to 10 days to prepare and ship out your sales materials.
When can we run a Peppercorn Hollow fundraiser?
You can run a fundraiser at any time of year! Our products are great for any type of get-together, camping trip, winter getaway, holiday and more.
How long does a campaign last?
We recommend a selling period of 10 days to 2 weeks.
Does my group have to be tax-exempt or non-profit in order to participate?
Peppercorn Hollow Fundraising programs can be run by any non-profit organization as well as groups that are raising money for the sole purpose of enhancing their progams.
What type of support do I receive?
As the Chairperson, you will work with our fundraising consultant to help you through the entire campaign. Peppercorn Hollow will provide:
Help setting dates
Collated Sales Packets to hand out to sellers
Fundraising letter in each packet
E-mail confirmation of orders entered, along with invoice
E-mail notification of orders shipped, along with tracking information
Phone number and E-mail access to customer service
What other costs are there? Shipping? Sales Tax?
There are no up front costs to run a Peppercorn Hollow campaign, nor will you pay for your sales materials. Peppercorn Hollow will even provide you with a pre-paid envelope to return your orders for processing. There is a nominal shipping charge and sales tax is based on your state laws. We encourage you to check with your local tax agencies to determine your responsibility to your state.
How do I get more order forms or sales packets?
Additional sales materials are available through your consultant. We encourage you to make copies of the order forms as needed.
When should we collect our money?
We recommend the collection of all money at the time the orders are taken.
How long will it take for our order to come in?
Peppercorn Hollow is able to process and ship orders within 3-4 weeks from the time we receive your orders.
How do I handle payment/profit?
After Peppercorn Hollow has processed your order, you will receive an e-mail with your group summary and an invoice. You will also receive a hard copy invoice. This invoice will breakdown:
Total Retail Sales
Subtotal (total retail sale minus profit amount)
Taxes (if applicable)
Total Amount Due to Peppercorn Hollow - You keep the profits!
What forms of payment are accepted?
Peppercorn Hollow accepts checks, money orders and the following major credit cards - MasterCard, Visa, American Express and Discover. All checks/money orders should be made out to Peppercorn Hollow. Do not send cash.
How do I handle late orders?
Peppercorn Hollow is happy to process any late orders. Any order coming in to Peppercorn Hollow after receipt of the original order, will be considered a late order and will be subject to shipping charges. You will receive an e-mail invoice and a hard copy invoice for any late orders placed.
How do I track my order?
At the time of shipment, you will receive an e-mail notification of shipment. This e-mail will contain attachments which include your seller breakdown along with a group summary of product ordered. This e-mail will also contain all tracking information to follow your order. You can also contact your Sales Consultant.
How do I handle missing or broken items?
Contact your sales consultant
How do I make changes to my sale?
Any changes to your sale set up, including dates, names or addresses, can be handled through your sales consultant